Web10 Aug 2015 · The report contains the annual results for the Bus Passenger Satisfaction Survey. The survey asks passengers to rate their satisfaction with several aspects of the … Web10 Mar 2013 · Passenger Focus, the independent organisation set up by the UK Government to represent the interests of British public transport passengers, published its latest …
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WebThe National Passenger Survey (NPS) is a national survey of rail passengers views of their rail journey. The survey covers passenger satisfaction with a range of station, train and other... Complaints about how Passenger Focus resolved a complaint appeal January 2009 - … Web10 Apr 2014 · The benefit has come in passenger recognition as the latest Passenger Focus survey results show an 11% year on year improvement in the value for money score. On the hybrid operated 10 service in Bolton, a ‘Ten on the Ten’ promotion has just been launched offering a week’s travel on the 10 route for £10. For good measure it was launched ... does the 8th amendment apply to children
Passengers’ trust in rail is lowest for a decade - Railnews
WebThe International Passenger Survey (IPS) collects information about passengers entering and leaving the UK, and has been running continuously since 1961. The IPS conducts between 700,000 and... WebHowever, there is also a need to develop new targets that focus on the issues that are important to passengers such as customer services, value for money and passenger information. The 2012 Tyne & Wear Bus Strategy1 contains targets to improve passenger perceptions of punctuality and reliability. It also contains targets to improve Web17 Feb 2013 · The National Passenger Survey by Passenger Focus asked 31,626 travellers, while the Which? survey was compiled from responses from 7,500 regular rail users. The most popular rail company,... facility accounting manager